FANfare Social Media

What Customers Expect on Social Media: A | October 10, 2014

What Customers Expect on Social Media: Are You Doing It? – Social media is a fantastic tool for assisting customers. However, customers understandably have high expectations when it comes to relying on social media to get help. We live in a culture where instant gratification reigns supreme.If you’re planning to use social media as a way to connect with customers who need resolutions to problems, you’ve got to do it right.Customers Expect Fast Results, Around the ClockA… http://ow.ly/2OTlvJ

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